Matrix Certification Services is committed to operating its services and commitment on the basis of the quality policy that the company follows. Majorly, Our success depends on the customer’s satisfaction. It is our primary goal to ensure our clients with high-quality services that meet their requirements, satisfying their needs and preferences. Moreover, We are committed to excellence in management system certification. We shall continually work for customer satisfaction and improving the work standards by the establishment and continual enhancement of quality systems in all our endeavours while ensuring the aspects of legal and statutory, environmental, occupational health and safety and security of data.

Moreover, Matrix Certification services having the Impartiality Policy and Top Management understands the importance of impartiality in carrying out its management system certification activities, manages conflict of interest and ensures the objectivity of its management system certification activities.

Matrix Certification Services strives towards objectives and believes in continual improvement in the certification activities through effective internal audit, MRM and strong feedback system from clients, auditors, certification staff, third parties and other stakeholders. We also ensure that our services are available to all its clients and these services are not based on financial or any other consideration. We ensure that all its procedures/guidelines operate in a non-discriminatory manner.